Privacy and cookies

How Ampthill Accident Repairs uses the details you give us, and the cookies this website sets.

Who we are

This website is run by Ampthill Accident Repairs, Station Road Industrial Estate, Station Rd, Ampthill, Bedford MK45 2FQ. [Legal name of the business owner or company, and company number if limited, to confirm] For anything about your data, email ampthillaccidentrepairs@gmail.com or call 01525 404479.

What we collect

When you ask for a repair quote we collect your name, phone number, email if you give it, your vehicle registration, the type of damage, whether it’s an insurance claim, when you’d like us to contact you, and any photos you upload. If you call or email us, we keep the details you give us.

How we use it

We use your details only to reply to you, prepare a quote, arrange and carry out repairs, and deal with your insurer if you ask us to. We don’t sell your details or use them for marketing without your permission.

Legal basis

We handle quote requests because you’ve asked us to (steps before a contract) and to carry out work (contract). Analytics runs only on your consent, which you can withdraw at any time from cookie settings.

Who we share it with

We share details with your insurer where you’ve asked us to deal with a claim. If your accident wasn’t your fault and you ask us to refer you for help with the claim, we pass your details to our partner company with your agreement. Our website and forms are hosted by Wix, which stores submissions on our behalf. Google provides Google Analytics and only receives visit data if you accept analytics cookies. Our location map is a Google Maps embed, which loads from Google’s servers and sees your IP address and browser details. Our Google reviews are shown through a widget from Elfsight, which loads from Elfsight’s servers and likewise sees your IP address and browser details.

How long we keep it

We keep quote requests and repair records for as long as we need them to deal with the work, any follow-up, and our legal and accounting obligations, then delete them.

Your rights

You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us using the details above. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

One cookie remembers your choice about cookies. Google Analytics cookies are only set if you accept them. We don’t use advertising cookies. You can change your choice at any time in cookie settings.

Cookie	What it does	How long it lasts
ses_consent	Remembers whether you accepted or rejected analytics cookies. Strictly necessary, set by this website.	6 months
_ga	Google Analytics: tells one visitor from another so we can count visits. Only set if you accept.	2 years
_ga_<ID>	Google Analytics: keeps track of your current visit. Only set if you accept.	2 years

The site host (Wix) also sets a few strictly necessary cookies for security.